Symantec – network security software company

Symantec, sensation of the worlds leading network trade protection software whollyiance is facing many managerial obstacles In todays worldwide market place, where customer expectation and continuously emerging global competitors sire drastically shorted the product lifecycle. Symantec is facing over 20,000 virus samples each month, not all of which are unique, stand-alone viruses. On top of that, dealing with this lively and time sensitive challenges, requires exceptional talented employees that is Symantecs divers(prenominal) response team bed cover out in outsourced groups all over the world.Managers for a participation much(prenominal) as Symantec essentials to entertain the professionals worked up about work, even though it is a routine, standardized and chaotic purlieu they work within. To manage this, they need to use their technical, human and conceptual skills. abstract skill is the availability to visualize the organization as a whole. Symantec is spread out throughout the whole world, so the managers need to encumber surmount of different time zones so that they have people working 24/7 in case unpredictable viruses would show up.Symantec, as tell before, is one of the worlds leading network security company and it is hard for the managers to motivate each employee, and make them feel special. That is where the human recounting skills is necessary from the managers within the company. Since new viruses are popping up randomly without preparation, the managers should let the professional employees try to work as self-independent as achievable, so that they dont have any guide lines to keep track of since all virus cases are different.In addition, the managers need technical skills. They need to be educated with the equipment that is being used within the company, so when distractions or problems show up, they are prepared and experienced with it, and can deal with it solid so not valuable time goes to waste. The operation manager Patrick Fitzgerald call for to play different mannikin of management authoritys in different kind of cases. When Mr. Fitzgerald has weekly security briefing conference calls with coworkers around the globe, he inescapably to play a so called Liaison Role.This means that he allow be a manager that serves as a connecting link in the midst of his coworkers and pass water in information he gets from coworkers on other localisation principle throughout the world. When he is assessed the feasibility of adding a new network security consulting service, He needs to be informed by the different possible outcomes, he needs to be prepared for what can go wrong. He needs to have information and be sure that it the intended heart and soul of the new investment is profitable and not something wasteful. A management role such as leader is necessary when he needs to keep his employees focused on the companys commitments to customer.The leader is responsible for deligating tasks and fashi oning sure that each task is done properly and reported to the next person in the chain of management. The information of the Company Symantec we can call up on their website, about its emphasis on customer service and renewing is that they are very determined to provide high security for the customers and their computers. They authorize their employees by educating them so they can take more decisions on their induce without having to go to a higher instance.Conclusion Symantec is a global leader in providing security, storage and systems management solutions to help the customers. It is a global company with employees outsourced all over the world which makes the managers work even harder. In addition to that, it is a chaotic business with issues and problems popping up such as viruses without be able to prepare for it. Their main focus is to clothe their professional employees to think on their own and work independent without take the issue to higher instances.